Alumni Email Password Reset

March 3, 2020 314
Please Note: This is for your @alumni.ou.edu email address, not an @ou.edu email address. To reset your @ou.edu password, please see this article. When changing their alumni account password, some individuals may receive an error message informing them to "Contact your administrators". This is...

Message Relay Whitelisting

December 17, 2019 12
OU IT can assist with whitelisting of IP addresses or email addresses for the purposes of routing email messages from OU run applications and systems. IP address whitelisting must be a Static IP or within specific IP ranges. Public IP ranges, like the Amazon AWS public IP pool, may not be approve...

Malicious Attachments

December 18, 2019 16
What Is The Concern? An increase of phishing emails with malicious attachments, primarily Microsoft Office based attachments, have been detected by OU IT.  The emails can appear to be sent by a spoofed OU email address and sent to OU distribution lists. The spoofed email addresses have included adm...

Printing from Office 365 on a WEPA Kiosk

December 19, 2019 13
To print documents from your Office 365 account on a WEPA Kiosk, you will first need to connect your Office 365 account to your WEPA account. You will only need to do this the first time you print from Office 365 on a WEPA Kiosk. Log in to a WEPA Kiosk using your Sooner Card. Press the Offic...

spam.ou.edu

November 20, 2019 49
More than 90% of the email messages sent to campus are spam. OU IT blocks about 85% of all messages as spam. However, we cannot block all spam at a campus-wide level without increasing "false positives" - legitimate messages that get tagged as spam. OU IT has implemented an email security gateway - ...

Using Email Encryption

November 20, 2019 197
OU IT offers message encryption which allows users to send secure emails. It is recommended that message encryption be used when sending sensitive data. To send an email using message encryption you will need to use the following text (including the brackets) in the email subject line or email bo...

Email Archiving

May 27, 2020 83
ADD EMAIL ARCHIVING To enable archiving, follow these steps: Visit the Service Catalog page for Office 365. Open the Request Tab. Click Request Service. Fill out the popup form. MICROSOFT OUTLOOK (WINDOWS) Local messages are stored in personal storage (PST) files. The server is ...

Using the Report Message add-in for Outlook

November 20, 2019 241
The Report Message add-in for Outlook enables people to easily report misclassified email, whether safe or malicious, to Microsoft and its affiliates for analysis. Microsoft uses these submissions to improve the effectiveness of email protection technologies. Messages that your Office 365 email a...

What is a Distribution Group?

November 20, 2019 8
Distribution Groups are groups of users within Active Directory (AD) that, similar to Group Email (Listserv), can be used for the purposes of sending multiple users a message at the same time. Unlike Listservs, they can also be utilized to assign users special permissions to access certain applicati...

Adding a Shared Mailbox to the Outlook 2016/2013 Desktop Client – Windows

November 20, 2019 112 2
If you would like to add your Shared Mailbox to your Outlook 2016 or 2013 Desktop Client for Windows PC, please follow these steps: From your Inbox, Navigate to the “File” Tab in the upper left hand corner of the application. Under the area “Account Information” select “Account Settings”. Th...