Alumni Email Password Reset

Jan, 1 112 1
To reset your password, follow these instructions: Go to office.com, select Sign-in. Select "Can't access your account?"   Choose "Work or school account".   Enter your User ID. This is your alumni email and most likely follows the format of firstname.lastname@alu...

Message Relay Whitelisting

Dec, 12 24 1
OU IT can assist with whitelisting of IP addresses or email addresses for the purposes of routing email messages from OU run applications and systems. IP address whitelisting must be a Static IP or within specific IP ranges. Public IP ranges, like the Amazon AWS public IP pool, may not be approve...

Malicious Attachments

Dec, 12 15
What Is The Concern? An increase of phishing emails with malicious attachments, primarily Microsoft Office based attachments, have been detected by OU IT.  The emails can appear to be sent by a spoofed OU email address and sent to OU distribution lists. The spoofed email addresses have included adm...

Printing from Office 365 on a WEPA Kiosk

Dec, 12 17
To print documents from your Office 365 account on a WEPA Kiosk, you will first need to connect your Office 365 account to your WEPA account. You will only need to do this the first time you print from Office 365 on a WEPA Kiosk. Log in to a WEPA Kiosk using your Sooner Card. Press the Offic...

spam.ou.edu

Nov, 11 31
More than 90% of the email messages sent to campus are spam. OU IT blocks about 85% of all messages as spam. However, we cannot block all spam at a campus-wide level without increasing "false positives" - legitimate messages that get tagged as spam. OU IT has implemented an email security gateway - ...

Using Email Encryption

Nov, 11 33
OU IT offers message encryption which allows users to send secure emails. It is recommended that message encryption be used when sending sensitive data. To send an email using message encryption you will need to use the following text (including the brackets) in the email subject line or email bo...

Email Archiving

Jan, 1 51
MICROSOFT OUTLOOK (WINDOWS) Local messages are stored in personal storage (PST) files. The server is unable to access any of these files and only one user on one computer may access them at a given time. TO CREATE A NEW ARCHIVE FILE: Click the File tab at the top of the screen. On the Acco...

Using the Report Message add-in for Outlook

Nov, 11 16
The Report Message add-in for Outlook enables people to easily report misclassified email, whether safe or malicious, to Microsoft and its affiliates for analysis. Microsoft uses these submissions to improve the effectiveness of email protection technologies. Messages that your Office 365 email a...

What is a Distribution Group?

Nov, 11 4
Distribution Groups are groups of users within Active Directory (AD) that, similar to Group Email (Listserv), can be used for the purposes of sending multiple users a message at the same time. Unlike Listservs, they can also be utilized to assign users special permissions to access certain applicati...

Adding a Shared Mailbox to the Outlook 2016/2013 Desktop Client – Windows

Nov, 11 21
If you would like to add your Shared Mailbox to your Outlook 2016 or 2013 Desktop Client for Windows PC, please follow these steps: From your Inbox, Navigate to the “File” Tab in the upper left hand corner of the application. Under the area “Account Information” select “Account Settings”. Th...