Adding a Shared Mailbox to Mobile Devices

April 13, 2020 118
Android and iOS Open the Outlook app and then open the navigation menu in the top left.   On the left, find and click the icon of an envelope with a + sign.   Select "Add a shared mailbox".   Select an account to log in with - it is most likely your @o...

Creating a Free Zoom Account

March 24, 2020 571
Note: If you already have an OU account, you can log in to Zoom directly through a browser or the Zoom client - instead of creating a Zoom account. Please visit this article for more information.   Creating a Free Zoom Account Navigate to https://zoom.us/signup Alternatively, launch...

OU Account Management

March 30, 2020 547 2
Accounts.ou.edu Navigate to accounts.ou.edu and log in with your OUNetID and password. On the right side of the page, view your: Account information, including the photo associated with your OU account, your OUNetID, OUID, and Employee ID (if applicable). Session status Links for te...

Alumni Email Password Reset

March 3, 2020 481
Please Note: This is for your @alumni.ou.edu email address, not an @ou.edu email address. To reset your @ou.edu password, please see this article. When changing their alumni account password, some individuals may receive an error message informing them to "Contact your administrators". This is...

Account Recovery E-Mail

January 8, 2020 175 1
The first time a user logs into http://accounts.ou.edu they will need to enter an alternate e-mail address for account recovery. This e-mail address cannot be an ou.edu e-mail address. Thereafter, the alternate e-mail can be modified the same as any other data on the page. If you are unable to...

Enterprise Reports, Dashboards, Visualizations

November 19, 2019 7
Reports, dashboards, and visualizations are the life blood of data-driven decision making. In today’s university environment, reports, dashboards, and visualizations require not only a depth of data, but more breadth than any one silo covers. They often require the combination of multiple disparate ...

Duo Setup After Phone Upgrade or Change

August 27, 2020 632 10
If the smartphone you use to authenticate with Duo has been upgraded or changed (i.e. you've received a new phone and/or number), then your device information will need to be updated within Duo. Depending on what has changed, you may be able to do that, or you may need to contact OU IT. Please se...

Faculty/Staff OU Address Book Phone Number Update

November 19, 2019 60
If you are a current OU faculty or staff member and you wish to update your OU phone number, you may do so through two methods: HRMS Navigate to hrms.ou.edu and click on the Link to PeopleSoft HRMS Production/ Self Service Database. Log in using your OUNet ID and password. Now click on M...

Managing your Distribution List or Security Group

December 18, 2019 152
OU Distribution List and Active Directory Security Group Owners may manage the memberships for their groups online. The steps below will outline how to make these changes to these types of groups. Please note that if you wish to manage your -L lists.ou.edu e-mail account, please see those instruc...

Setting up Single Sign On (SSO) with Concur Mobile App

November 19, 2019 81
Concur mobile app is available from the App store for Apple and Android devices.  If you are using the mobile app and would like to use SSO, please be advised that ExpenseIT is NOT integrated in SSO.  (For the ExpenseIT app you would still need to use your native Concur username (email address) and ...