GlobalProtect VPN – Mac Client Install

Last modified: March 23, 2020

Unsure on which Work From Home product to choose? Use this guide to help decide.

Installing the Palo Alto GlobalProtect VPN client on your OS X Device

  1. Download Mac 32/64 bit GlobalProtect agent.
  2. Enter your Username (OUNet ID or OUHSC ID) and Password and click “LOG IN”.
    GlobalProtect Mac
  3. Select “Download Mac 32/64 bit GlobalProtect agent”.
    GlobalProtect Mac
  4. If prompted, select “Allow” to download GlobalProtect VPN.
    GlobalProtect Mac
  5. From the GlobalProtect Installer, click continue.
    GlobalProtect Mac
  6. On the destination select screen, select the install folder and then click continue.
    GlobalProtect Mac
  7. On the Installation Type screen, select the GlobalProtect installation package check box, and then click Continue.
    GlobalProtect Mac
  8. Click install to confirm that you want to install GlobalProtect.
    GlobalProtect Mac
  9. When prompted, enter your Username and Password, then click install software to begin the installation.
    GlobalProtect Mac
  10. When this security box appears, users MUST click the “Open Security Preferences” Button (NOT the OK Button).
    GlobalProtect Mac
  11. Click the lock icon in the bottom left corner and enter your Username and Password. Click the “Allow” button at the bottom of the “Security & Privacy” box to allowthe Palo Alto Extension. Once Allowed, click the lock in the bottom left and exit.
    GlobalProtect Mac
  12. After installation is complete, close the installer.
    GlobalProtect Mac

 

MAC GLOBAL PROTECT OPERATION

  1. Launch the GlobalProtect app by clicking the GP icon (top right corner of the task bar). The panel will open.
    GlobalProtect Mac
  2. Set the portal address to ouvpn.ou.edu and select Connect.
    GlobalProtect Mac
  3. Once the GlobalProtect client connects to the portal it will prompt for your username and password. Enter your OUNetID (4×4) or OUHSC ID and then click “Sign In”.
    GlobalProtect Mac
  4. When prompted, select OK to allow GlobalProtect VPN access to the Desktop folder. Accept the security policy by clicking the X in the top left corner. Once complete, the VPN should say “Connected”.
    GlobalProtect Mac
  5. To disconnect from GlobalProtect VPN, select the GP icon at the top of the task bar and click the three horizontal bars to bring up the menu. Click “Disable”.
    GlobalProtect Mac
  6. To reconnect to the GlobalProtect VPN, click “Enable”.
    GlobalProtect Mac
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