Changing Duo Mobile MFA Preferences

Last modified: March 23, 2020
  1. Navigate to https://ou.edu/duo and sign in using your OUNet ID (4×4).
  2. To add a new Duo Mobile device, select “Add another device”.
    Duo Change
  3. Choose the type of device to add and select continue. Mobile phone is recommended, but other device types are supported using the Duo Mobile application.
    Duo Change
  4. Enter the phone number in the format shown and select Continue.
    Duo Change
  5. You will be asked to choose a type of phone. *Please note: if you do not wish to install Duo Mobile, select Other (and cell phones).
    Duo Change
  6. You will be instructed to Install Duo Mobile for whichever type of phone you selected in the previous prompt. Once it is installed, select I have Duo Mobile installed.
    Duo Change
  7. Activate Duo Mobile for your phone. There are two ways to do this:
    • Scan the barcode from within the Duo Mobile app by tapping the “+” button.
      Duo Change
  8. Once you have been enrolled, you will see an “Enrollment Successful!” message.
  9. Click Dismiss in order to see all of your enrolled devices.
    Duo Change
  10. Once a new device has been added, you can update your default device preferences in the “My Settings & Devices” menu by selecting the “Default Device” dropdown menu.
    Duo Change

 

If you encounter problems adding or updating Duo Mobile devices, please contact your local service desk. Norman IT Service Desk | Tulsa IT Service Desk

Was this article helpful?
Dislike 1
Views: 152